DAY 2: DAZ Acquisition - Page 3 - Polyloop

mykyl1966 · 27th April 2006, 13:18

Twovales I agree with most of what you have said except the grinding paint stuff.

.
Its closer to cuting parts of other folks paintings and then adjusting those parts into a new image. ;)

Either way there is a place and an argument for using this type of work and as you say there are some very good pieces of art in their galleries.

Cheers

Mike R

Dan Farr · 27th April 2006, 14:18

This message may be a little like Deja Vu because for the most part it is very similar to the one I posted on the Yahoo Groups. I figured that the message is the same so I hope you will forgive me for basically just re-posting it with these modifications in the header.

I know and understand that there is a ton of uncertainty about the future of the Eovia products. I would like to address a few of the questions that I have seen arise and hopefully help to ease some of the concerns.

First of all I wanted to state that DAZ is every bit as committed to the future of the Eovia products as the previous owners were. We have made a huge financial commitment and that is not something that we can or will take lightly. We have been providing content and software for several years and the main thing that we have learned is we are not in a content or software business but we are in a customer service business. That is one of the reasons that we offer a 30 day money back guarantee when it is unthinkable for some other companies. That is why we have provided to those customers who have pre-orded Hex 2 products that are valued at more than what they paid for the upgrade (essentially paying them to take the software). Yesterday, Bob mentioned to me that he had returned some cash to a couple of customers who have pre-orded Hex 2 because they requested it. My thought was that even though we may not have been the recipient of the money those customers paid, Bob was doing the right thing. I cannot promise that everyone will have a perfect experience with DAZ but I will promise that we are committed to the products and to you customers who purchase those products.

Someone had commented that they were concerned that their “new masters” have not even stopped into the forums yet. I want to state that in reality the “masters” are unchanged. Bob has become DAZ's V.P. Of Sales and Marketing and is now the head of that department. So Bob is now DAZ's an official spokesperson for the company. DAZ has also brought along the entire development and marketing team from the Mt. View office. We are so excited for having these great and talented people as part of our team.

People have expressed concern about the delivery date of Hex 2. I can say that the very same team that had been developing it prior to the acquisition is working very hard to get it ready to ship. This is such a great comfort for us as that when we acquired Bryce (two years ago) we were prevented from hiring even one of the developers who had worked on it for Corel. This made things extremely difficult to get up to speed and slowed down our ability to keep the product moving ahead as fast as we and our customers would like. I believe that the acquisition has had minimal if not no effect on the delivery of Hex2. It will be available as soon as they possibly can get it finished and ready for delivery. Bob will keep you posted on that front.

I don't know if anything I have said has made much sense. Hopefully the message that DAZ is committed to continue down the path of providing great products at affordable prices and we back it up with the best customer service we can is clear.

Sincerely,

Dan Farr
President, DAZ Productions.

Thomas · 27th April 2006, 14:50

First of all, welcome on this forum Dan, and thank you for these clarifications!
(you should ask Charles to post a message on the french part of the forum too)

manleystanley · 27th April 2006, 14:54

That's encouraging, and a resonable explanation to the problems with Bryce.
The questions I have are purly developmental.
Will there be an update made so Carrara can use more poser files? as in pz3, hr2 {ect}.
Will updates be made so the hair actually stays on the figure while posing in Carrara? The biggest reason I'm not doing anything with figures, and I'm not buying poser just to do this. Or so that dynamic clothes actually work?
Sorry, the only use I ever had for DS was setting a pose to use in Carrara; of corase it realy wasn't much easyer to set a pose in DS as in Carrara, but I could at least save the pose in DS. I'll also admit that I have a lot of respect for poser content artists, and little for the clone art artists; look at the poser gallery at Rendo, looks like clone land.

What can I say, it's early in the AM and my brain is still foggy.

koncz · 27th April 2006, 14:56

Thanks to you for this explanations, Dan, specially about the problem with Corel's developers for Bryce.

But i've one another question for you (really important i think, because we are many in this case...):
Many users of Carrara and Hexagon (and specially in France) are professionals users. They used Carrara and Hexagon (French versions) for their business...
Can you say us, if for the next releases of this 2 softwares (Hex 3/4 Carrara 6/7...), you continue to develope the French versions of the two?

Thanks by advance for the answer.
Georges.

ps: sorry for my poor english

Nate Owens · 27th April 2006, 15:02

QUESTION:

Do the download email notifications for Hex 2 go to all registered users or just to those who pre-ordered?

thanks

Nichod · 27th April 2006, 15:36

Quote:

Thanks to you for this explanations, Dan, specially about the problem with Corel's developers for Bryce.

Funny I explain this issue 3 times and it seems no one pays attention. At least Dan got the point across. Thanks for dropping in Dan.

koncz · 27th April 2006, 16:55

Quote:

Originally Posted by Nichod

Funny I explain this issue 3 times and it seems no one pays attention. At least Dan got the point across. Thanks for dropping in Dan.

Funny

for sure... I'm not a Bryce User... and for me the problem... isn't Bryce

(sorry for say this... but fact are fact... in fact...

).

For me the essential question, because i use of Carrara and Hex for my business, as many independents French societies owners... is to know if for Carrara 7 and Hexagon 3 (example.... can be Hex 4 and C8 pro...) we are sure to have a French version of the programs... (because if it's just, for personal use... English or French, it's for me not really important... my personal opinion...).

But when, as me, you used of this programs for learn to people modeling... and when this people is "French" (sorry.. I don't live in one over country...

), you can't say to this persons "OK know... learn English too... if they don't have the possibility to learn English...).

That's my only one question...

Georges.

marcovth · 27th April 2006, 17:09

Thomas is working on Tutorial DVDs, that should be of great help !

koncz · 27th April 2006, 17:17

Quote:

Originally Posted by marcovth

Thomas is working on Tutorial DVDs, that should be of great help !

Yes

, and I’m really waiting for this impatiently

Ps: really an avatar what i like, you have

EoviaBob · 27th April 2006, 17:41

Quote:

Originally Posted by koncz

Thanks to you for this explanations, Dan, specially about the problem with Corel's developers for Bryce.

But i've one another question for you (really important i think, because we are many in this case...):
Many users of Carrara and Hexagon (and specially in France) are professionals users. They used Carrara and Hexagon (French versions) for their business...
Can you say us, if for the next releases of this 2 softwares (Hex 3/4 Carrara 6/7...), you continue to develope the French versions of the two?

It is difficult to commit on future releases, but I would say it is highly likely that we will continue to develop French versions of Carrara and Hexagon. The Carrara dev team is made of up natives of France, so we have the language capabilities here to do this.

Long-term, as with any release, the language of the releases will depend mostly on the number of licenses we sell in a given language. So the best way to ensure future releases are in French is to show support for these releases in French.

Thanks
Bob

marcovth · 27th April 2006, 17:51

This issue can be easily solved if you setup a website where users can submit translations of the English terms used in the program (I am not talking about manuals here).

This way you can easily create a version for many languages.

In opensource development, this kind of user input is quite common.

BTW, can you change the "Validate" buttons in Hex with "ok" buttons?

koncz · 27th April 2006, 17:53

Quote:

Originally Posted by EoviaBob

It is difficult to commit on future releases, but I would say it is highly likely that we will continue to develop French versions of Carrara and Hexagon. The Carrara dev team is made of up natives of France, so we have the language capabilities here to do this.

Long-term, as with any release, the language of the releases will depend mostly on the number of licenses we sell in a given language. So the best way to ensure future releases are in French is to show support for these releases in French.

Thanks
Bob

Thanks for have take the time to give me this explanation Bob .

Georges.

Piem · 27th April 2006, 18:02

That is exactly what Billox (Laurent) said in the french corner of the forum..All this will depends of the sales .
I presume in : Belgium,France,Swistzerland ,African countries (?) ..who speak french yet
EDIT: and Quebec as well ..I knew that I'd forgotten something (A beloved one :Canada/Quebec)

isdnmodem · 27th April 2006, 18:22

Bob,

I should have asked here. Are there any emails have gone out recently for those who pre order? I pre ordered a while ago and I have not gotten any recent emails either from Eovia or DAZ. Just wondering.

Thanks and good luck with the new venture. I am sure you all with pull through this.

marcovth · 27th April 2006, 18:32

Don't forget Quebec ! My spouse will be upset. It might be surprising, but most Quebeckers outside Montreal don't speak English.

I expect that a large German, Spanish, Russian, Chinese community is using these programs as well.

- Marco. (Montreal)

schuubars · 27th April 2006, 18:36

i dont like translated software, but if the main language from the devs is french, why not.

i found it funny to read the Manual of LW 7 in german, but the english one was more informative. ;)

hmm i would call the country Switzerland/Suisse/Schweiz, but not Swistzerland. :D

btw sry for OT, shame on me.

-ash- · 27th April 2006, 20:27

I would also like to thank Dan for dropping by and giving us his view on the takeover and especially to clarify Bob's role in DAZ. I had not realised he was now 'DAZ's V.P. Of Sales and Marketing and is now the head of that department'. Good stuff.

I kinda wish this had been clearer a couple of days ago but Dan's here now and that's cool. Hopefully we'll hear more from him as time goes by.

the_peculier · 27th April 2006, 22:50

Question for Bob. Could you please let me know when those of us who bought the Hexagon 1 with free upgrade will be informed about when we will receive our download? I have a three day weekend approaching and would like to be able to get to grips with Hexagon 2.

Piem · 27th April 2006, 23:51

Quote:

Originally Posted by schuubars

i
hmm i would call the country Switzerland/Suisse/Schweiz, but not Swistzerland. :D

btw sry for OT, shame on me.

Pardonnez moi..je suis trés maladroit

27th April 2006, 13:18	#41 (permalink)
mykyl1966 Box modeling Join Date: Jun 2004 Posts: 277 My Photos: (0)	Twovales I agree with most of what you have said except the grinding paint stuff. . Its closer to cuting parts of other folks paintings and then adjusting those parts into a new image. ;) Either way there is a place and an argument for using this type of work and as you say there are some very good pieces of art in their galleries. Cheers Mike R __________________ I dont believe everything I think.

27th April 2006, 14:50	#43 (permalink)
Thomas Always learning new stuff Join Date: Jul 2002 Location: Merignac, France Posts: 11,054 My Photos: (219) Images: 93	First of all, welcome on this forum Dan, and thank you for these clarifications! (you should ask Charles to post a message on the french part of the forum too) __________________ Polyloop owner & Administrator - no support by PM or email. Polyloop [EN/FR] - Meuuh [FR +16 ans] - Totyo [FR] - Pixologic [JOB] - Le ZBlog [JOB] - La3dpourlesnuls [FR]

27th April 2006, 14:54	#44 (permalink)
manleystanley Box modeling Join Date: Feb 2006 Posts: 327 My Photos: (0) Images: 1	That's encouraging, and a resonable explanation to the problems with Bryce. The questions I have are purly developmental. Will there be an update made so Carrara can use more poser files? as in pz3, hr2 {ect}. Will updates be made so the hair actually stays on the figure while posing in Carrara? The biggest reason I'm not doing anything with figures, and I'm not buying poser just to do this. Or so that dynamic clothes actually work? Sorry, the only use I ever had for DS was setting a pose to use in Carrara; of corase it realy wasn't much easyer to set a pose in DS as in Carrara, but I could at least save the pose in DS. I'll also admit that I have a lot of respect for poser content artists, and little for the clone art artists; look at the poser gallery at Rendo, looks like clone land. What can I say, it's early in the AM and my brain is still foggy. __________________ What forest? All I see are trees.

27th April 2006, 14:56	#45 (permalink)
koncz ... de passage... Join Date: Dec 2004 Location: france Posts: 525 My Photos: (0) Images: 1	Thanks to you for this explanations, Dan, specially about the problem with Corel's developers for Bryce. But i've one another question for you (really important i think, because we are many in this case...): Many users of Carrara and Hexagon (and specially in France) are professionals users. They used Carrara and Hexagon (French versions) for their business... Can you say us, if for the next releases of this 2 softwares (Hex 3/4 Carrara 6/7...), you continue to develope the French versions of the two? Thanks by advance for the answer. Georges. ps: sorry for my poor english __________________ Athlon fx 64 3500 (2,2 ghz), 2go ddr, Xp pro. Athlon XP 3200+ Barton, 1,5 go ddr Xp pro.

27th April 2006, 15:02	#46 (permalink)
Nate Owens Doodlin' Dude Join Date: Jul 2005 Location: South Carolina, USA Posts: 979 My Photos: (24) Images: 11	QUESTION: Do the download email notifications for Hex 2 go to all registered users or just to those who pre-ordered? thanks __________________ Portfolio / Shirts, MousePads, Stuff / The Gallery / Videos

27th April 2006, 14:18	#42 (permalink)
Dan Farr Vertex Join Date: Apr 2006 Posts: 1 My Photos: (0)	This message may be a little like Deja Vu because for the most part it is very similar to the one I posted on the Yahoo Groups. I figured that the message is the same so I hope you will forgive me for basically just re-posting it with these modifications in the header. I know and understand that there is a ton of uncertainty about the future of the Eovia products. I would like to address a few of the questions that I have seen arise and hopefully help to ease some of the concerns. First of all I wanted to state that DAZ is every bit as committed to the future of the Eovia products as the previous owners were. We have made a huge financial commitment and that is not something that we can or will take lightly. We have been providing content and software for several years and the main thing that we have learned is we are not in a content or software business but we are in a customer service business. That is one of the reasons that we offer a 30 day money back guarantee when it is unthinkable for some other companies. That is why we have provided to those customers who have pre-orded Hex 2 products that are valued at more than what they paid for the upgrade (essentially paying them to take the software). Yesterday, Bob mentioned to me that he had returned some cash to a couple of customers who have pre-orded Hex 2 because they requested it. My thought was that even though we may not have been the recipient of the money those customers paid, Bob was doing the right thing. I cannot promise that everyone will have a perfect experience with DAZ but I will promise that we are committed to the products and to you customers who purchase those products. Someone had commented that they were concerned that their “new masters” have not even stopped into the forums yet. I want to state that in reality the “masters” are unchanged. Bob has become DAZ's V.P. Of Sales and Marketing and is now the head of that department. So Bob is now DAZ's an official spokesperson for the company. DAZ has also brought along the entire development and marketing team from the Mt. View office. We are so excited for having these great and talented people as part of our team. People have expressed concern about the delivery date of Hex 2. I can say that the very same team that had been developing it prior to the acquisition is working very hard to get it ready to ship. This is such a great comfort for us as that when we acquired Bryce (two years ago) we were prevented from hiring even one of the developers who had worked on it for Corel. This made things extremely difficult to get up to speed and slowed down our ability to keep the product moving ahead as fast as we and our customers would like. I believe that the acquisition has had minimal if not no effect on the delivery of Hex2. It will be available as soon as they possibly can get it finished and ready for delivery. Bob will keep you posted on that front. I don't know if anything I have said has made much sense. Hopefully the message that DAZ is committed to continue down the path of providing great products at affordable prices and we back it up with the best customer service we can is clear. Sincerely, Dan Farr President, DAZ Productions.

27th April 2006, 17:09	#49 (permalink)
marcovth NURBS Booleans are your friend Join Date: Aug 2005 Posts: 139 My Photos: (0)	Thomas is working on Tutorial DVDs, that should be of great help !

27th April 2006, 17:51	#52 (permalink)
marcovth NURBS Booleans are your friend Join Date: Aug 2005 Posts: 139 My Photos: (0)	This issue can be easily solved if you setup a website where users can submit translations of the English terms used in the program (I am not talking about manuals here). This way you can easily create a version for many languages. In opensource development, this kind of user input is quite common. BTW, can you change the "Validate" buttons in Hex with "ok" buttons?

27th April 2006, 18:02	#54 (permalink)
Piem Booh! Join Date: May 2003 Location: Rennes/fr Posts: 6,580 My Photos: (15)	That is exactly what Billox (Laurent) said in the french corner of the forum..All this will depends of the sales . I presume in : Belgium,France,Swistzerland ,African countries (?) ..who speak french yet EDIT: and Quebec as well ..I knew that I'd forgotten something (A beloved one :Canada/Quebec)

27th April 2006, 18:22	#55 (permalink)
isdnmodem Extrusion Join Date: Jul 2005 Posts: 178 My Photos: (0)	Bob, I should have asked here. Are there any emails have gone out recently for those who pre order? I pre ordered a while ago and I have not gotten any recent emails either from Eovia or DAZ. Just wondering. Thanks and good luck with the new venture. I am sure you all with pull through this.

27th April 2006, 18:32	#56 (permalink)
marcovth NURBS Booleans are your friend Join Date: Aug 2005 Posts: 139 My Photos: (0)	Don't forget Quebec ! My spouse will be upset. It might be surprising, but most Quebeckers outside Montreal don't speak English. I expect that a large German, Spanish, Russian, Chinese community is using these programs as well. - Marco. (Montreal)

27th April 2006, 18:36	#57 (permalink)
schuubars Spline Join Date: Apr 2006 Location: Switzerland/BL Posts: 52 My Photos: (0)	i dont like translated software, but if the main language from the devs is french, why not. i found it funny to read the Manual of LW 7 in german, but the english one was more informative. ;) hmm i would call the country Switzerland/Suisse/Schweiz, but not Swistzerland. :D btw sry for OT, shame on me.

27th April 2006, 20:27	#58 (permalink)
-ash- I'm Batman (in 3D) Join Date: Jul 2005 Location: Over the road, round the corner, out of the noise. (Scotland) Posts: 707 My Photos: (15) Images: 9	I would also like to thank Dan for dropping by and giving us his view on the takeover and especially to clarify Bob's role in DAZ. I had not realised he was now 'DAZ's V.P. Of Sales and Marketing and is now the head of that department'. Good stuff. I kinda wish this had been clearer a couple of days ago but Dan's here now and that's cool. Hopefully we'll hear more from him as time goes by. __________________ Regards Tony

27th April 2006, 22:50	#59 (permalink)
the_peculier Spline Join Date: Feb 2006 Location: North Yorkshire, UK Posts: 45 My Photos: (0)	Question for Bob. Could you please let me know when those of us who bought the Hexagon 1 with free upgrade will be informed about when we will receive our download? I have a three day weekend approaching and would like to be able to get to grips with Hexagon 2.

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