Hex 2.0 Bugs Thread - Polyloop

DanRoberts · 28th April 2006, 10:28

Thought we may as well start a bugs thread.

Its kinda late her so I havent tried to reproduce these but here is what Ive run into so far. Maybe others may see similar things?

System Specs ... WinXP Home, 2 Gig Ram, ATi 9600 128Meg, Running Dual Monitor.

1) Had Hex crash once when I accidentally hit delete on an edge and then purposfully selected the object and hit delete.

2) Had Hex crash on what looked like an Open GL Bug. Now when I start Hex and use a multiple viewport one of them is always not shaded (cant see the oject im working on) also when starting Hex on what ever viewport thats currently having the problem (whatever it is) ... u can see my windows desktop through it untill I minimize Hex 2 and then maximize again. The minimizing and maximizing doesnt solve the non shading though.

3) Turning off and on antialiasing in the preference editor is sometimes twitchy ... also anti aliasing on object egdes sometimes gets wierd.

Im usually up to date on my Vid drivers ... but maybe I need to check and see if Im still up to date.

Dan

EDIT: Not sure if this is a bug ... but if u tear off the materials window ... u cant pull the left side panel out far enough to re-dock it.

Piem · 28th April 2006, 10:31

All I can say is that you have good spec.

Reactor · 28th April 2006, 10:32

I'm up to date in drivers, and there are bugs every two seconds for me. Also, wouldn't this be better posted at Daz3d.com? I'm asking, since I don't know where is best.

1) Open two new windows and close both. One will leave behind a blank window area which can't be gotten rid of, escept by program close.

2) Moving all of the windows from a sidebar and closing the sidebar causes many issues (bugs which can vary as they're based on other issues relating to this).

More to come.

Piem · 28th April 2006, 10:34

Quote:

Originally Posted by Reactor

Also, wouldn't this be better posted at Daz3d.com

mwwaaa ha haa ha

well why not

Reactor · 28th April 2006, 10:39

Quote:

EDIT: Not sure if this is a bug ... but if u tear off the materials window ... u cant pull the left side panel out far enough to re-dock it.

Yes, this is the issue I mentioned. You can fix this by hitting F7 and then closing/reopening Hex 2. But, this causes some other issues, such as the menu items being open, but not nessesarily being ticked as active.

Piem · 28th April 2006, 10:50

OK .
From now ,each time you hit a bug
Each time you run into problems
PLEASE

list the prefs you have
just make alt+p (preferences)
And send them to DAZ support
Otherwise :
go to diplay/advanced and tell the optimisation opengl you have (none,vbo,display list),tell if you are in local redraw or not,antialias or not.
tell the vga drivers you have
I own personnaly a geforce6800 and special tricks are needed because the graphic card ressource are fully claimed with hexagon2 and some bugs can happen with some cards and not with other one
..nothing to see with hexagon1 regarding open gl

You can make captures

Again some users won't match unless they got a decent card

Reactor · 28th April 2006, 11:20

Bob Stockwell from Eovia said the best place to send bug reports is to Daz support.

This, I will do.

Piem · 28th April 2006, 11:25

Here ,in this forum ,people always asking things and they got free support as well,not official but it's often usefull because the answers are matching most of the time ,this is frienship, some other do not want to say hello to daz ,some are just comming from daz forum, some others are friends..you know..You can ask where you want.

I don't care .

Thomas · 28th April 2006, 13:54

Yes. SEND YOUR BUGS TO THE DAZ SUPPORT!

celtxian · 28th April 2006, 15:42

I entered my bug report here

http://www.daz3d.com/support/contact_form.php

Hope this helps.

DanRoberts · 28th April 2006, 17:07

Quote:

Originally Posted by Thomas

Yes. SEND YOUR BUGS TO THE DAZ SUPPORT!

Ok ... but dont forums usually have a thread to help people track em down? Ya know, get em in the open

. Also kinda helps when you know ur not alone.

Not askin for support ... just making a list.

DanRoberts · 28th April 2006, 17:10

Quote:

Originally Posted by celtxian

I entered my bug report here

http://www.daz3d.com/support/contact_form.php

Hope this helps.

Thats an e-mail form

... the bugs go into a hole ... no one sees ur bug reports?

EDIT: ... New release ,,, prolly some bugs ,,, so its not ok to talk about this on the forums here? ... isnt that what community forums relative to various programs do ... am I missing something?

Thomas · 28th April 2006, 18:52

No, I don't say to don't post your bugs here.. but don't forget to send them to the support ;)
I don't think the developpers will read all the posts here.

DanRoberts · 28th April 2006, 20:48

Quote:

Originally Posted by Thomas

No, I don't say to don't post your bugs here.. but don't forget to send them to the support ;)
I don't think the developpers will read all the posts here.

Cool

glad to hear it ... Thx Thomas.

riggsd · 28th April 2006, 20:51

Hi folks. I'm one of the mods over at the DAZ forums and when I read this thread, I e-mailed them and they've now added Hexagon 2 to the bugs database.

Please go to http://www.daz3d.com/bugs/ and create an account, then choose Hexagon 2 from the pull-down list at the top right and click on Switch. When you submit a bug, please set it to public so that others can see them and can add notes so that bugs aren't duplicated.

-darlisa

DanRoberts · 28th April 2006, 20:55

Quote:

Originally Posted by riggsd

Hi folks. I'm one of the mods over at the DAZ forums and when I read this thread, I e-mailed them and they've now added Hexagon 2 to the bugs database.

Please go to http://www.daz3d.com/bugs/ and create an account, then choose Hexagon 2 from the pull-down list at the top right and click on Switch. When you submit a bug, please set it to public so that others can see them and can add notes so that bugs aren't duplicated.

-darlisa

Wow ... ok cool ... thx riggsd, perfect solution.

LaRoy · 29th April 2006, 05:57

Is anyone out there using a Wacom tablet and dual monitors? The problem that I am having is with the tablet mapping. No matter how I set my Wacom settings, my tablet will only map to the first monitor when I am using Hexagon 2. I have all of my property windows on my second monitor, and switching to a mouse to get to the second monitor is not acceptable.

Can anyone confirm this issue? I did a search, but didn't find anything...

Thanks!

bwtr · 29th April 2006, 08:39

Just for Thomas. Be glad the Daz people are not on to complaining on this site! I am much more "in tune" than I thought. Thanks for all the help you have given.
Brian

Senyac · 29th April 2006, 09:19

no problems with hex 2 here at the moment ,
other than it slowing to crawl with AO render on .

MilesW · 29th April 2006, 13:59

Anyone with Hex2 like to give this file a try? If I load it into Hex2 and try and select "Group8", the properties panel displays a few of the numbers and then Hex stops responding (CPU runs continuously at 100%).

I'd like to know if anyone else sees this to determine if it is my system or something more general.

Preferences are set as in the screen shot. I'm running a 3GHz P4 PC + 2GB RAM, Windows XP SP2 (fully up-to-date) and a AGP 8x Radeon 9550 with 128MB RAM (probably need more RAM...

).

Thanks

Miles

28th April 2006, 10:28	#1 (permalink)
DanRoberts Nogylop Join Date: Mar 2005 Posts: 100	Hex 2.0 Bugs Thread Thought we may as well start a bugs thread. Its kinda late her so I havent tried to reproduce these but here is what Ive run into so far. Maybe others may see similar things? System Specs ... WinXP Home, 2 Gig Ram, ATi 9600 128Meg, Running Dual Monitor. 1) Had Hex crash once when I accidentally hit delete on an edge and then purposfully selected the object and hit delete. 2) Had Hex crash on what looked like an Open GL Bug. Now when I start Hex and use a multiple viewport one of them is always not shaded (cant see the oject im working on) also when starting Hex on what ever viewport thats currently having the problem (whatever it is) ... u can see my windows desktop through it untill I minimize Hex 2 and then maximize again. The minimizing and maximizing doesnt solve the non shading though. 3) Turning off and on antialiasing in the preference editor is sometimes twitchy ... also anti aliasing on object egdes sometimes gets wierd. Im usually up to date on my Vid drivers ... but maybe I need to check and see if Im still up to date. Dan EDIT: Not sure if this is a bug ... but if u tear off the materials window ... u cant pull the left side panel out far enough to re-dock it.

28th April 2006, 13:54	#9 (permalink)
Thomas Always learning new stuff Join Date: Jul 2002 Location: Merignac, France Posts: 11,295	Yes. SEND YOUR BUGS TO THE DAZ SUPPORT! __________________ Polyloop owner & Administrator - no support by PM or email. Polyloop [EN/FR] - Meuuh [FR +16 ans] - Totyo [FR] - Pixologic [JOB] - Le ZBlog [JOB] - La3dpourlesnuls [FR]

28th April 2006, 18:52	#13 (permalink)
Thomas Always learning new stuff Join Date: Jul 2002 Location: Merignac, France Posts: 11,295	No, I don't say to don't post your bugs here.. but don't forget to send them to the support ;) I don't think the developpers will read all the posts here. __________________ Polyloop owner & Administrator - no support by PM or email. Polyloop [EN/FR] - Meuuh [FR +16 ans] - Totyo [FR] - Pixologic [JOB] - Le ZBlog [JOB] - La3dpourlesnuls [FR]

29th April 2006, 09:19	#19 (permalink)
Senyac Extrusion Join Date: Dec 2005 Posts: 153	no problems with hex 2 here at the moment , other than it slowing to crawl with AO render on . __________________ Senyac P4 3ghz -800mhz FSB -2gig DDR ram Win XP Pro GF 6800 512Mbs DDR3 ram 2x 120GB - 7200RPM-8MB CACHE SATA 500GB USB Lacie d2 BigDisk 52X CDRW 16X DVD-RW HP DVD movie writer dc3000

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28th April 2006, 10:31	#2 (permalink)
Piem Booh! Join Date: May 2003 Location: Rennes/fr Posts: 6,641	All I can say is that you have good spec.

28th April 2006, 10:32	#3 (permalink)
Reactor NURBS Booleans are your friend Join Date: Apr 2006 Posts: 117	I'm up to date in drivers, and there are bugs every two seconds for me. Also, wouldn't this be better posted at Daz3d.com? I'm asking, since I don't know where is best. 1) Open two new windows and close both. One will leave behind a blank window area which can't be gotten rid of, escept by program close. 2) Moving all of the windows from a sidebar and closing the sidebar causes many issues (bugs which can vary as they're based on other issues relating to this). More to come.

28th April 2006, 10:50	#6 (permalink)
Piem Booh! Join Date: May 2003 Location: Rennes/fr Posts: 6,641	OK . From now ,each time you hit a bug Each time you run into problems PLEASE list the prefs you have just make alt+p (preferences) And send them to DAZ support Otherwise : go to diplay/advanced and tell the optimisation opengl you have (none,vbo,display list),tell if you are in local redraw or not,antialias or not. tell the vga drivers you have I own personnaly a geforce6800 and special tricks are needed because the graphic card ressource are fully claimed with hexagon2 and some bugs can happen with some cards and not with other one ..nothing to see with hexagon1 regarding open gl You can make captures Again some users won't match unless they got a decent card

28th April 2006, 11:20	#7 (permalink)
Reactor NURBS Booleans are your friend Join Date: Apr 2006 Posts: 117	Bob Stockwell from Eovia said the best place to send bug reports is to Daz support. This, I will do.

28th April 2006, 11:25	#8 (permalink)
Piem Booh! Join Date: May 2003 Location: Rennes/fr Posts: 6,641	Here ,in this forum ,people always asking things and they got free support as well,not official but it's often usefull because the answers are matching most of the time ,this is frienship, some other do not want to say hello to daz ,some are just comming from daz forum, some others are friends..you know..You can ask where you want. I don't care .

28th April 2006, 15:42	#10 (permalink)
celtxian Vertex Join Date: Mar 2006 Location: Essex, UK Posts: 18	I entered my bug report here http://www.daz3d.com/support/contact_form.php Hope this helps.

28th April 2006, 20:51	#15 (permalink)
riggsd Vertex Join Date: Apr 2006 Location: Texas City, TX Posts: 2	Hi folks. I'm one of the mods over at the DAZ forums and when I read this thread, I e-mailed them and they've now added Hexagon 2 to the bugs database. Please go to http://www.daz3d.com/bugs/ and create an account, then choose Hexagon 2 from the pull-down list at the top right and click on Switch. When you submit a bug, please set it to public so that others can see them and can add notes so that bugs aren't duplicated. -darlisa

29th April 2006, 05:57	#17 (permalink)
LaRoy Vertex Join Date: Apr 2006 Posts: 10	Is anyone out there using a Wacom tablet and dual monitors? The problem that I am having is with the tablet mapping. No matter how I set my Wacom settings, my tablet will only map to the first monitor when I am using Hexagon 2. I have all of my property windows on my second monitor, and switching to a mouse to get to the second monitor is not acceptable. Can anyone confirm this issue? I did a search, but didn't find anything... Thanks!

29th April 2006, 08:39	#18 (permalink)
bwtr Brian Join Date: Jul 2005 Location: South Australia Posts: 2,094	Just for Thomas. Be glad the Daz people are not on to complaining on this site! I am much more "in tune" than I thought. Thanks for all the help you have given. Brian