Lost My Carrara Installer - Polyloop

Inspireology · 11th May 2007, 22:55

I just had a Hard Drive failure and have lost my Carrara Pro Installer for the PC which is a real pain. I have the Content CD and the mac installer, but I cannot for the life of me retrieve the PC installer. (The backups I made seem to be corrupt too

I legally bought it from Daz and still have my serial email but I cannot find the PC installer.

Is there anyway Daz will let me re-download the program? Or is there any where I can get it from?

Thanks

Grendel · 11th May 2007, 23:05

I am sure this is better answered at the DAZ site but if you registered with them they should have your serial number in your available serial section and then you should be able to reset your download or just download the demo and activate it with your serial number

solt · 11th May 2007, 23:23

log into your daz acount and go to " Itemized Order History" under " Order Information"
you will see all what you buy at daz store.
face to your carrara , press, " reset" this allow you to dowload it again .
just wait for the mail from daz after pressing " reset".
good luck.

Inspireology · 11th May 2007, 23:27

Wonderful! Thanks very much.

solt · 12th May 2007, 00:07

you are welcome.
glad that it help you

11th May 2007, 22:55	#1 (permalink)
Inspireology Spline Join Date: Jun 2006 Posts: 38	Lost My Carrara Installer I just had a Hard Drive failure and have lost my Carrara Pro Installer for the PC which is a real pain. I have the Content CD and the mac installer, but I cannot for the life of me retrieve the PC installer. (The backups I made seem to be corrupt too I legally bought it from Daz and still have my serial email but I cannot find the PC installer. Is there anyway Daz will let me re-download the program? Or is there any where I can get it from? Thanks

11th May 2007, 23:23	#3 (permalink)
solt 3Dvagabond Join Date: May 2004 Location: Firminy_France Posts: 2,724	log into your daz acount and go to " Itemized Order History" under " Order Information" you will see all what you buy at daz store. face to your carrara , press, " reset" this allow you to dowload it again . just wait for the mail from daz after pressing " reset". good luck. __________________ Mes images Last edited by solt; 12th May 2007 at 00:04.

12th May 2007, 00:07	#5 (permalink)
solt 3Dvagabond Join Date: May 2004 Location: Firminy_France Posts: 2,724	you are welcome. glad that it help you __________________ Mes images

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11th May 2007, 23:05	#2 (permalink)
Grendel Moderator Join Date: Jul 2005 Location: Houston, Texas Posts: 1,262	I am sure this is better answered at the DAZ site but if you registered with them they should have your serial number in your available serial section and then you should be able to reset your download or just download the demo and activate it with your serial number

11th May 2007, 23:27	#4 (permalink)
Inspireology Spline Join Date: Jun 2006 Posts: 38	Wonderful! Thanks very much.