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I got an E-mail from Bob, so write him a mail if you want the refund.
Hello,
I know this is a time of uncertainty, but I am confident that as the time goes by the proof of our committment to our customers will become clear.
We will shortly be delivering Hexagon 2. As a part of this, we will be providing those who pre-ordered the Hex 2 upgrade with a bonus gift. That announcement will be sent to the pre-order list tomorrow (Wednesday).
However, if you choose to request a refund of your pre-order, I will process this quickly today. I certainly hope that you choose to remain with us during this transition and I am confident that if you do you will not be disappointed.
Best regards,
Bob Stockwell
Director, Sales and Marketing
Eovia
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